Your privacy and data protection is very important for Cerameus. In order to ensure the lawful, fair and transparent processing of personal data, information on the processing of personal data by Cerameus is provided below. Please note that the information provided is not exhaustive and may be amended, clarified or supplemented.

Cerameus contact information for personal data processing is available at info@cerameus.com By using this contact information or by contacting the legal address of Cerameus, you can ask a question about the processing of personal data.

Cerameus takes care of the privacy and protection of personal data, respecting the right of customers to the lawfulness of the processing of personal data in accordance with applicable law – Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and free movement of data (Regulation) and other applicable privacy and data processing legislation.

Cerameus processes the customer’s personal data in accordance with the customer’s data subject’s consent.

All visitors to the Cerameus website can contact Cerameus using the communication forms. The information submitted is collected by Cerameus staff to respond to the message received. An exact list of the data collected is available below. The data is processed in accordance with the GDPR. Also, before sending a message or questionnaire, the visitor to the website must read the Privacy Policy and note that he agrees to further data processing. It is possible for the website visitor to revoke the data suspension permit at any time by making an application in accordance with Section 11 of the Privacy Policy.

Cerameus retains the data specified in the communication forms of the website until the visitor of the website requests their deletion, withdraws his consent to their storage or the purpose of their storage is achieved (for example, a response to the request is provided). This provision does not affect all mandatory legal provisions, in particular those concerning mandatory data retention periods.

The following information is collected from the communication forms of the Cerameus website:

Send us a message – collected information is: name, surname, name of the represented company, telephone number, e-mail address, region, message from the client, sender’s IP address. Before sending the message, the customer must consent to the processing of data in accordance with the Cerameus Privacy Policy. Depending on the message sent, Cerameus staff will process the data received in accordance with the Privacy Policy to respond to the message.

Registration – collected information is: name, surname, name of the represented company, telephone number, e-mail address, region, message from the client, sender’s IP address. Before sending the message, the customer must consent to the processing of data in accordance with the Cerameus Privacy Policy.

Cerameus protects customer data using modern technology, taking into account existing privacy risks, Cerameus uses reasonably available organizational, financial and technical resources to ensure security, including data encryption when transmitting data (SSL encryption).

The customer may obtain information about his personal data or exercise other rights as a data subject as follows: by submitting the application electronically, sending it to the e-mail address info@cerameus.com. The application must be signed with a secure electronic signature.

Upon receipt of the customer’s application, Cerameus will evaluate its content and customer identification and, if necessary, ask the customer to provide additional information to ensure as far as possible that the data will be sent to the data subject and reduce the risk of misuse of customer data.

Cerameus communicates with the client using the contact information provided by the client (telephone number, e-mail address, postal address, etc.) in the form of communication on the website, e-mail, telephone or otherwise.

Cerameus websites may use cookies. Cookie handling rules are available below.

Cerameus websites may contain links to third party websites that have their own terms of use and personal data protection for which Cerameus is not responsible.